Technical Support

Pass is all you will ever need to Pass your police Sergeants exam and/or police Inspectors exam!

If you are experiencing any problems with your product your first port of call should be our Frequently Asked Questions section.

First check to see if your problem has been covered under this section.

You can also use our Demonstration Videos section that contains worked examples of the main features within our products.

If your problem has not been mentioned, or if you would like further assistance, you can obtain Technical Support:

Within the 7 day free Technical Support period or if you have a PASS Guarantee by:

Sending us an email to support@detail-technologies.co.uk

Contacting us via telephone, on our local rate number of 0870 800 2 999, between 9am - 5pm, Monday to Friday (Excluding Bank Holidays).

Or faxing us on 01443 674472

After the 7 day free Technical Support period, if you do not have a PASS Guarantee by:

Contacting us on our, 60p per minute, premium rate Technical Support telephone helpline on 0905 511 0052.

Or if you purchased your product within 1 calendar month ago you can purchase a PASS Guarantee for only £25 to receive free technical support on 0870 800 2 999 for the lifespan of your Guarantee.

If you contact us on our number of 0870 800 2 999 for Technical Support, we will check to see whether you are entitled to free Technical Support on that number and if you are not you will be asked to contact us on our premium rate number of 0905 511 0052, where calls will be charged at 60p per minute. Or if you are contacting us within 1 calendar month of your purchase, you will be offered the opportunity to purchase the PASS Guarantee for free technical support for the lifespan of your PASS Guarantee.

The police exam questions contained within both Pass and Pass Online are fully in line with the Centrex Ospre® syllabus and the current Blackstones Manuals. They can be used for any of the police Ospre® Pt 1 exams and also the National Investigators Exam.