is all you will ever need to Pass your police
Sergeants exam and/or police Inspectors exam!
to your support centre.
you are experiencing a problem with your product please
view the options on the left hand side of this screen.
Frequently Asked Questions are
very comprehensive and cover all the known problems
we have encountered.
you have a Technical problem you should view the Frequently
Asked Questions section first, to see if you can find
the answer to your problem. Our Frequently Asked Questions
are very comprehensive and cover all the known problems
we have encountered.
you can't find the answer to your question under the
Frequently Asked Questions section then you should
view the Technical
Support section for further guidance.
your problem or query is due to a particular question
then you should go to the Legal
Support section or if it is due to a piece of
legislation you should go to the Law
We Will Do For You
will provide you with Technical
and Legal Support
for the lifespan of your product (as set-out in our
Terms and Conditions).
However please note that the Technical Support is
only FREE for 7 days, it is then charged for, at 60p
per minute via our premium rate telephone number.
FREE Technical Support is given if you have a PASS
Guarantee, for the length of the PASS Guarantee.
will endeavour to respond to all questions made via
email within 24hrs and we aim to rectify any problems
as soon as we can, usually within 24-48hrs.
also have a great new feature (to the left of this
text) called LIVE SUPPORT. Live Support allows you
to instantly contact one of our members of staff,
via an instant message, to receive an instant reply
to your question.
note that Legal Support or Question Queries will not
be able to be answered immediately via this service.
your package I would have never passed. This was my
second attempt having previously used "****"
(name of company removed). I spent the same time using
both packages. I passed with yours which is a credit
for you. Your help desk was also brilliant. This was
meant to be a short note, but THANK YOU. - Yakub
Ismail (passed his Sgt's exam using
see some more comments from our previous customers
police exam questions contained within all of our
products are fully in line with the Centrex Ospre®
syllabus and the current Blackstones Manuals. They
can be used for any of the police Ospre® Pt 1
exams and also the National Investigators Exam.